Return Policies

• Customers are encouraged to call RTA Customer Service to start the return process.
• Customers must file a return authorization request by either logging into their RTAcabinetstore.com account under which the item(s) were ordered and following the steps laid out on the site to process the return or do so by accessing their order if they checked out as a guest.
• All returns must be processed by the customer within 30 days of product receipt. Any returns processed by the customer after 30 days will be issued store credit (less costs and fees where applicable).
• Only items that are properly packaged in the original box will be accepted as a return.
• After receiving and inspecting returned items, RTAcabinetstore.com reserves the right to reject any return if items are not in the proper condition.
• Customers are responsible for the cost of the return shipping.
• Returned items are subject to a 20% restocking fee.
• Refunds (less costs and fees where applicable) will be issued within 30 days of return receipt and inspection of the items.
• Assembled cabinet orders are not able to be returned. Please refer to the Assembled Cabinet Policies
• Returned Accessories, defined as any product from our 'Accessories' section(s) throughout the website; are subject to a 20% re-stocking fee